Technical Communication Services

CharlieHorse Technical Communication provides a range of business writing, technical documentation, instructional design, copywriting and online communication services to fit your objectives.

CharlieHorse is committed to quality. A 100% service guarantee means nothing is too much trouble to ensure you are completely satisfied with the level of service and quality of work you receive.

Technical Communication Solutions

	Communication Health Check Ensure your communications achieve their purpose and reflect professionalism. Receive practical advice on how to improve an existing business document or website.
	Website Content and Search Engine Optimisation Increase traffic to and business from your website. Quality content is the major reason people return to websites. CharlieHorse creates website copy based on proven web-writing principles to attract, inform and improve your search engine rankings.
	Instructions, Policies and Procedures Inform and empower! CharlieHorse are specialists in producing user manuals, training materials, online help files, quick reference guides, process/procedure and policy documents, etc.
	Business Documents Effective communication wins recognition, respect and more business. CharlieHorse works with you to produce effective business documents that work, including reports, proposals, marketing materials, etc.
	Multimedia Communication Make communication audio-visual. Online tutorials, presentations and broadcasts use high-quality streaming media to communicate via the web, CD-ROM or portable media players.
	Direct Communications Communicate with impact. CharlieHorse creates content for notifications, letters and newsletters - wherever the need to convey a complex message clearly and effectively is required.
	Document Proofing Make the right impression. Editing and proofreading of important documents and communications - anything where accuracy, quality and clarity of presentation is vital.
	Implementation and Project Support Need a hand? CharlieHorse provides analysis, training and project management services, as well as practical advice to help plan for and mitigate potential issues in deploying out to user groups.